ACCESSIBILITY COMMITMENT

UMS believes that experiencing live music as a community increases inclusion, joy, and belonging. Yet for many music lovers and musicians with disabilities, the full experience is often out of reach. That's why we're committed to making the UMS experience accessible. We know that it will take time and ongoing engagement to meet the ever-changing needs of a dynamic, diverse community of music lovers

Over the past three years, we’ve built an accessibility program rooted in feedback from disabled artists, attendees, and community members.

In 2025, we’re strengthening what works: real-time access updates, onsite support, cool-down spaces, and partnerships with the disability community to keep learning forward.

What’s New for 2025:

We’ve made several updates this year to make UMS more accessible, easier to navigate, and more responsive to access needs:

• Box Office & Accessibility Booth  at Ellsworth & Broadway

  The main box office and the Accessibility Booth are now located at Ellsworth & Broadway—between the two main stages..
  
  Accessibility guides, fans, and festival schedules in multiple formats (including large print and QR code) will be available at all four box office locations: Main, Backyard, Underground, and Oasis.
  

• New: Get Loud Stage
  The Get Loud and Showcase Stages are now located across from each other, with entrances that face one another—making it easier to move between sets and reducing crowd density.
  

• Improved Entrance at Showcase Stage
  The Showcase entrance now has a flatter path, with four wide entry lanes and one large exit lane to improve flow for all attendees.

Outdoor Stages & Hours

Showcase Stage, 21 S Broadway: Fri 4–10p, Sat & Sun 2–10p
Prismonilyth Stage, 21 S Broadway: Fri 4p–12a, Sat 2p–12a, Sun 2p–9p
Get Loud Stage, 23 S Lincoln: Fri 4–10p, Sat & Sun 2–9p
Backyard Stage, 160 S Broadway: Fri 6–10p, Sat 4–10p

Accessibility Coordination

Please contact us by emailing accessibility@theums.com with any questions or requests prior to festival weekend.

Sign up for our Accessibility Dispatches…

Get daily access updates by email throughout the festival weekend. Conditions change—let us keep you informed.

A full weekend of live music.

• 6 city blocks up and down Broadway

• Crowded Sidewalks with close by bike lanes on Broadway to cross and curb cuts on all sidewalks

• 4 outdoor stages (4 city blocks apart) Food vendors, free drinking water

• 9 non traditional venues (bars, restaurants, stores etc)
  Small intimate performances, packed.

Transportation:

Getting Here

• Public transit is free in July! Closest light rail: Alameda Station (.8 miles from central festival)

• Bus Route 0 runs north/south along Lincoln

• Street parking is limited. Nearby neighborhoods have permit zones.

• Plan extra time and consider drop-off or transit if possible.

https://www.denvergov.org/Neighborhood/Vision-Zero/About

Best Places To Be Dropped Off:

• 21 South Broadway (Central location, we expect the street to be very crowded)

• 65 Broadway (2 blocks north, smaller main stage expected to be less crowded)

Neighborhood Parking Info:

• 214 metered parking spots on Broadway

• 67 permitted bike racks (137 bike capacity)

• Surrounding neighborhoods have parking restrictions for non-residents.

Box Office:

New location for main box office: Broadway & Ellsworth

Accessibility Booth is next to the box office

Accessible lane for ticket pickup: look for signs (rightmost or leftmost lane)

Check the Accessibility Dispatch for latest info

Other box offices will be located at: 

The Backyard Stage

The Underground Stage

Oasis (for late night)

Entrance:

• Wristbands needed first, can scan at any stage, venue to get in

• Purchase tickets on site available at box office located at Broadway + Ellsworth or any of the other box offices (at The Backyard Stage

The Underground Stage, or Oasis (for late night))

• The line moves fairly quickly

How To Find The Accessibility Team:

You can find us at the Accessibility Booth at Ellsworth & Broadway, which will be located next to or within the central Box Office (final location will be posted here once confirmed). Team members will also be roaming the festival footprint with visible ACCESS signs on scooters or wheelchairs.

Need help during the festival?

• Visit the booth for printed materials, supplies, and support

• Spot us on-site (we're mobile and visible!)

• Festival staff with radios can also connect you with us directly

• Jessica Wallach, Accessibility Manager, will be carrying a radio and cell phone throughout the weekend – ask staff to contact her

• At Box Office, located at Broadway + Ellsworth

• Email accessibility@theums.com

At our table we will have:

• Disposable Ear plugs to hand out

• Masks

• Water for dog

• Charging strip if you need to charge your mobility devices

Printed items:

At the Accessibility Booth, we will have:

• Printed copies of the Accessibility Guide

• Large-format versions:  the Accessibility Guide, Schedule and venue map

• Braille copies of the access guide (while supplies last)

• Accessibility fans with information and cool-down utility

Priority Seating:

If you have accessibility needs, you’re welcome to use the Lightning Lounges (VIP Lounges) near the outdoor stages. These areas offer priority seating, shade, and a clear view of the performance.

Some indoor venues may also have priority signs posted. These areas are reserved for attendees who need to sit or be closer—no questions asked.

Check the Accessibility Dispatch for updates by venue.

Venues:

We conducted a user experience tour of the venues to check for usability. This tour was

• Informed by ADA accessibility guidelines, but does not certify compliance.

• Completed by a power wheelchair user and a mobility scooter user.

Every venue is ground level and rollable except for shows at the Bobcat Club at the Skylark.

Link for Stage and Venue Accessibility Notes:

See the bottom of this document

Sensory Spaces:

• Shaded lounge areas at Showcase and Get Loud stages

• Quiet corners available near the back of most outdoor stage areas

• Earplugs available at the Accessibility Booth

• The Get Loud stage has an air-conditioned tent (Mountain Time Lounge)

Water + Shade:

Each outdoor stage has a water station and The Main Stage and Oasis shade structure providing the ability to cool off. Water stations are labeled with banners.

New Belgium’s Mountain Time will provide an air conditioned tent at the Get Loud Stage, come cool off and enjoy a refreshing beverage!  

Service animals are welcome, and a water station for service animals is available at the

Sidewalk Conditions:

No issues to report

Covid-19:

We care about harm reduction and public health.

• Free disposable masks and hand sanitizer available at the Accessibility Booth

• All outdoor stages offer open-air spacing

• Many venues have garage doors or fans for added ventilation

• The Accessibility Dispatch includes daily notes on venue airflow